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Return & Refund Policy

Product Inspection at Delivery

• You have the right to inspect the product within 10 minutes while the courier is present.
  
• If the product is not suitable, you can request an immediate exchange or return with the courier.
  

Return & Exchange Conditions

• If the product is not suitable:
  The return or exchange must be completed during the courier’s visit (within 10 minutes).
  Shipping costs are paid by the customer.

• If the product is defective or incorrect:
  The return or exchange will be handled with the courier at no extra cost.
  The company will cover all shipping fees.

⚠️ Returns or exchanges are only available within 10 minutes while the courier is still at your address. Once the courier leaves, requests cannot be accepted.